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APMG Change Management Training & Certification:

The APMG Change Management courses have been developed together with the Change Management Institute. These courses are designed to support organizations and their people to:

  • Understand the organizational context of the change
  • Understand the impact of change
  • Devise a suitable approach to manage the change
  • Plan and effectively manage the implementation of the change.

The program is founded on key change management principles, professional practices and techniques, aimed at developing a working knowledge important for the planning, implementation, and effective management of change and its impacts.

The training is based on the APMG Change Management training course version 3, the current and latest version and provides a pathway to the Change Management Institute’s Change Professional accreditation.

Change Management Institute’s complimentary membership

Special offer: The Change Management Institute have agreed to offer a complimentary 2-month membership to candidates who have passed one of the APMG Change Management examinations.

Foundation training syllabus

The 3 day APMG Change Management Foundation course aims to develop knowledge on change management. It covers key principles and practices to enable a training participant to work as an effective member of change teams, specifying, developing, implementing and sustaining change initiatives.

The APMG Change Management Foundation course, covers the following 5 syllabus areas, with the following training aims:

  • Organizational Context and Approach
    • Understand and identify the organizational context in which a change initiative is established, including benefits sought, the approach to be adopted and the organizational culture
  • People and Change
    • Understand the influence of personality types, human responses and motivators for change
    • Understand approaches to support human psychological transition and learning through the change process
  • Change Leadership and Teams
    • Understand, recommend and support various change roles, especially change sponsors, line leaders and change agents
    • Help develop and maintain effective teamwork through change
    • Identify opportunities and actions available to leaders to shape culture
  • Stakeholder Engagement and Communications
    • Describe significant elements of the stakeholder engagement process in a change initiative, and use this understanding to identify appropriate communications strategies
  • The Work of the Change Manager
    • Suggest ways in which a change can be managed to minimize negative impacts, recognize signs of resistance and propose approaches that will mitigate it
    • Discuss with colleagues the different areas impacted by a change initiative, the severity of those impacts and how change progress can be measured.

The program is also designed to prepare learners for the APMG Change Management Foundation certification exam.

Foundation exam format

The APMG Change Management Foundation exam is a multiple-choice exam, with:

  • 50 questions
  • 25 out of 50 marks are required to pass – 50%
  • 40 minutes
  • Closed book

The exam is completed online post-training. Training participants will be able to select from a listing of available dates and times to complete their exam.

Practitioner training syllabus

The 1.5 day APMG Change Management Practitioner course, builds on the topics covered in Foundation, with focus on applying the Foundation knowledge on a given scenario and preparing learners for the APMG Change Management Practitioner certification exam.

The Practitioner program includes additional syllabus topics that will enable to learners to:

  • Identify appropriate ‘levers’ to develop momentum and sustain change
  • Utilise learning principles to identify key learning needs required by the change initiative
  • Support professional learning specialists in the creation and implementation of learning programs to develop competence required by the change initiative
  • Offer constructive behavioural feedback and coaching to colleagues involved in a change initiative
  • Offer insights into conflicts that arise from change and take actions to help manage conflicts
  • Apply co-design concepts appropriately in a change initiative, contributing positively to the design and facilitation of co-design workshops.

Practitioner exam format

The Practitioner exam is an objective style, scenario-based exam, with:

  • 5 questions
  • 40 out of 80 marks required to pass – 50%
  • 2.5 hours
  • Open book – The APMG Change Management Study Guide only

Passing the Foundation exam is a pre-requisite to completing the Practitioner exam.

Exams are completed online post-training. Training participants will be able to select from a listing of available dates and times to complete their exam.

Foundation Plus Practitioner

Enrol into APMG Change Management Foundation and Change Management Practitioner courses together and receive a discounted rate. View classroom courses or online training packages.

When completing Foundation and Practitioner training, both exams can be taken after the Practitioner course.

Target audience for Change Management training

Target audience for this change management course includes:

  • Current and aspiring change managers and change agents
  • Anyone responsible for sponsoring or supporting change including senior executives and operational line managers
  • Project and programme managers
  • Staff involved in organizational learning and development, organizational changes and improvements

Pre-requisite certification

There is no pre-requisite for Foundation training and certification, though knowledge of common change management concepts will be beneficial.

For Practitioner certification, passing the Foundation exam is a pre-requisite to completing the Practitioner exam.

Training approach

All our in-person courses are independently accredited and led by experienced accredited trainers. Our training delivery includes presentations, case study exercises, review, question and revision sessions, to provide learners opportunity to maximise their learnings.

Training options

APMG Change Management training course can be completed through an instructor-led training program or with our APMG Change Management eLearning program.

Corporate in-house training

If you have a group requiring change management training contact us for in-house group or organization wide change management training.

Upcoming courses

Upcoming dates for APMG Change Management Foundation & Practitioner courses.

Why should individuals and organizations invest in change management training?

A 2004 survey by Price Waterhouse Coopers concluded:

…The majority of the best performing and most mature organisations always or frequently apply change management to their projects.”

As the rate of change in business continues to accelerate, the ability to change quickly and effectively with committed and capable people is a critical strategic advantage.  An organization with organizational change management training will have empowered people who are skilled to assess the impacts of change, and able to plan and implement change effectively.  An organization that is then able to quickly adapt to external factors and continuously improve.

Is the APMG Change Management training, based on a specific Change Management Methodology?

This program does not focus on a single change management methodology.  This training in change management focuses on developing knowledge and understanding of critical principles and professional practices to effectively plan, implement and support change.  Knowledge that will provide a firm foundation for change teams, and support teams to devise an approach or when needing to adopt a pre-defined change methodology.

There is unlikely to be a ‘one method fit for all’ situations.  Pre-defined change methods will also likely need some adaption to accommodate different aspects and different types of change.  Some considerations when devising or considering a pre-defined approach to manage change, include:

  • Levels of emotional and financial investment from the organization in managing change
  • Levels of support and resistance
  • Scale and nature of change
  • Outcomes sought
  • The pace appropriate for implementing the change
  • Organizational change history and capability, to name a few key factors.

Timing, readiness to deliver and ability to absorb change are some other factors that will influence a change manager’s approach to a change situation.

Who is CMI and what is the CMBOK?

The Change Management Institute (CMI) is an independent global body that produced, ‘The Effective Change Manager – Change Management Body of Knowledge’, often referred to as the CMBoK.

The CMI through the CMBoK and its member activities promotes key knowledge areas required to practice effectively as a Change Manager across a range of situations.

Are the APMG Change Management courses and certification aligned to the CMBoK and recognized by the CMI?

The APMG Change Management training and certification programs were developed together with the Change Management Institute.  This training in change management and the associated certifications are designed to support the application of the knowledge areas as outlined in the CMBoK.

The APMG Change Management qualifications provide a pathway to independent accreditation by the Change Management Institute.

What are the available APMG Change Management courses and certification?

  • 3 day Change Management Foundation with Foundation exam
  • 5 day Change Management Practitioner, with Practitioner exam

Also available, are the following non-certification courses. Please contact us to learn about our organization change management training:

  • 2 day Change Management Fundamentals training
  • 1 day Change Management Overview training

Learn from our accredited trainers and advisers and explore how you can manage and support change through:

  • Aligning change initiatives to the organization context
  • Integrating change management with project and programme delivery
  • Adopting approaches for defining the impact of change
  • Adopting a change management approach appropriate for the change type and its scale
  • The function of a support office, be it a: Transformation, Change Portfolio, Programme or Project Management Office
  • Using metrics to track change and outcome achievement.

Can I learn and prepare for APMG’s Change Management Foundation and Practitioner certifications online?

Yes, you can. Learn online at your time and pace with our accredited APMG Change Management self-paced eLearning program.  Visit online Change Management training for more information

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